Okanagan College - IT Service Status
All Systems Operational
Banner System ? Operational
Computer Lab ? Operational
Email systems ? Operational
Internet, wireless, and networks ? Operational
myMoodle ? Operational
myOkanagan ? Operational
Phones ? Operational
Printing ? Operational
Website - www.okanagan.bc.ca ? Operational
Etrieve Central (Softdocs) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 24, 2021

No incidents reported today.

Jan 23, 2021

No incidents reported.

Jan 22, 2021

No incidents reported.

Jan 21, 2021

No incidents reported.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021
Completed - The scheduled maintenance has been completed.
Jan 18, 05:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 05:01 PST
Scheduled - The Global Protect VPN service will be undergoing scheduled maintenance during this time. The upgrade is required in order to fix security vulnerabilities and to introduce new functionality.

End users can expect their VPN clients to prompt for upgrade.

Should you run into any issues or have any questions, please reach out to help desk.
Phone: 2507625445 x4444
Email: support@okanagan.bc.ca
Jan 18, 05:00 PST
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - This incident has been resolved.
Jan 14, 09:04 PST
Monitoring - Our Service provider's domain, etrieve.cloud, has been incorrectly flagged by Google as an insecure domain and is causing our sites to be marked with a warning when using Chrome and, in some cases, Safari or Firefox. SoftDocs have verified the etrieve sites are secure and are working with Google to resolve the issue.

In the meantime, you can use New Edge browser to allow access to the sites without any issues OR you can proceed through the warning message in Chrome/Safari/Firefox by clicking “Details” and then “Visit this site”. We will continue to monitor the situation and keep you informed of any changes
Jan 13, 09:47 PST
Jan 13, 2021
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.