Okanagan College - IT Service Status

All Systems Operational

Adobe ? Operational
Audio Visual Systems ? Operational
Banner System ? Operational
Computer Lab ? Operational
Document Imaging Operational
Email systems ? Operational
Etrieve Central (Softdocs) ? Operational
Evisions Maps ? Operational
FAST (HR, Finance, WebReq) ? Operational
Internet, wireless, and networks ? Operational
Lifelong Learning Extended Education - Continuing Studies Operational
myMoodle ? Operational
myOkanagan ? Operational
Phones ? Operational
Printing ? Operational
Website - www.okanagan.bc.ca ? Operational
Service Request System ? Operational
Sharepoint/OneDrive Operational
VPN ? Operational
Other Operational
Databases Operational
Reporting Database ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

FW and Switch update Jul 16, 2025 06:00-07:00 PDT

FW and Switch update
adding a new vlan/network to KLO at the core.
Posted on Jul 15, 2025 - 09:58 PDT

Scheduled Banner Maintenance Jul 19, 2025 06:00-09:00 PDT

IT Services has scheduled Banner servers maintenance on Saturday, July 19, between 6am and 9am, which will cause a disruption to Banner and all Banner-related systems and services during that time.
Posted on Jul 14, 2025 - 09:49 PDT
Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025
Internet Unavailable
Resolved - This incident has been resolved.
Jul 10, 09:43 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 09:25 PDT
Investigating - Services Affected:
IT Services is currently working on issues with Internet services on all sites

Impact:
Users on campus will be unable to access the internet

Resolution:
Our networks team is working diligently to trace the issue and restore services.

We appreciate your patience,
Ryan Ebner

To subscribe, follow, or unsubscribe please visit :
http://it-status.okanagan.bc.ca
Jul 10, 08:57 PDT
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
POST (HR) - Unavailable
Resolved - This incident has been resolved.
Jul 4, 10:30 PDT
Investigating - Services Affected:
We have identified an issue with POST and have engaged the vendor to investigate the problem.

Impact:
Okanagan College staff who try and access POST will receive an error. This does not affect applicants from accessing or applying on existing competitions.

We appreciate your patience,
Ryan Ebner

To subscribe, follow, or unsubscribe please visit :
http://it-status.okanagan.bc.ca
Jul 4, 09:29 PDT
Jul 3, 2025
Scheduled Etrieve maintenance
Completed - The scheduled maintenance has been completed.
Jul 3, 12:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 11:30 PDT
Scheduled - Due to required maintenance our platform for digital forms, Etrieve, will be unavailable on Thursday, July 3rd from approximately 11:30AM to 1:30PM. We apologize for any inconvenience.
Jun 30, 13:20 PDT
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

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