Okanagan College - IT Service Status
Update - Update April 18th:

Revelstoke - R102 AV Zoom not currently working.
Airmedia is currently down in all rooms.

IT is working to resolve the issues.

Apr 18, 2023 - 15:19 PDT
Identified - The following AV systems are down:

KLO-HS203 AV not currently working. -Major outage
KLO-HS306 AV not currently working. -Major outage
KLO-HS101 AV not currently working. -Major outage
Revelstoke - R102 AV Zoom not currently working. .-Partial
Airmedia is currently down in all rooms

IT is working to resolve the issues.

Mar 13, 2023 - 14:05 PDT
Banner System ? Operational
Computer Lab ? Operational
Email systems ? Operational
Internet, wireless, and networks ? Operational
myMoodle ? Operational
myOkanagan ? Operational
Phones ? Operational
Printing ? Operational
Website - www.okanagan.bc.ca ? Operational
Etrieve Central (Softdocs) ? Operational
FAST (HR, Finance, WebReq) ? Operational
Audio Visual Systems ? Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 1, 2023

No incidents reported today.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023
Resolved - Etrieve Central has been restored. Users may need to clear cache before Etrieve will load.
In Chrome
At the top right, three dots-settings-privacy and security-clear browsing data
Next to "Cookies and other site data" and "Cached images and files," check the boxes.
Click Clear data.

May 19, 10:16 PDT
Update - We are continuing to investigate this issue.
May 19, 10:12 PDT
Investigating - Etrieve Central is unavailable, we are investigating the issue.
May 19, 09:05 PDT
May 18, 2023

No incidents reported.