Okanagan College - IT Status

Some users may experience delays or be unable to load the Submissions tab in Etrieve.

Monitoring - The vendor has implemented a fix and we are monitoring the results.
Jan 13, 2026 - 06:21 PST

Investigating - Some users may experience delays or be unable to load the Submissions tab in Etrieve.
We have contacted the vendor and will share updates as more information becomes available.
Thank you for your patience.
Jan 05, 2026 - 09:42 PST

Adobe Operational

Audio Visual Systems Operational

Banner System Operational

Computer Lab Operational

Document Imaging Operational

Email systems Operational

Etrieve Central (Softdocs) Operational

Evisions Maps Operational

FAST (HR, Finance, WebReq) Operational

Internet, wireless, and networks Operational

Lifelong Learning Extended Education - Continuing Studies Operational

myMoodle Operational

myOkanagan Operational

Phones Operational

Printing Operational

Website - www.okanagan.bc.ca Operational

Service Request System Operational

Sharepoint/OneDrive Operational

VPN Operational

Other Operational

Databases Operational

Reporting Database Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 13, 2026

Unresolved incident: Some users may experience delays or be unable to load the Submissions tab in Etrieve..

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

Moodle is currently unavailable.

Resolved - This incident has been resolved.
Jan 2, 10:38 PST

Investigating - Moodle is currently unavailable. We are working with the vendor to restore service as quickly as possible.
Jan 2, 10:22 PST

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.

Dec 30, 2025

No incidents reported.