Okanagan College - IT Service Status

All Systems Operational

Adobe Operational
Audio Visual Systems Operational
Banner System Operational
Computer Lab Operational
Document Imaging Operational
Email systems Operational
Etrieve Central (Softdocs) Operational
Evisions Maps Operational
FAST (HR, Finance, WebReq) Operational
Internet, wireless, and networks Operational
Lifelong Learning Extended Education - Continuing Studies Operational
myMoodle Operational
myOkanagan Operational
Phones Operational
Printing Operational
Website - www.okanagan.bc.ca Operational
Service Request System Operational
Sharepoint/OneDrive Operational
VPN Operational
Other Operational
Databases Operational
Reporting Database Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 9, 2026

No incidents reported today.

May 8, 2026

No incidents reported.

May 7, 2026
Resolved - This incident has been resolved.
May 7, 15:12 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 14:16 PDT
Investigating - Banner is currently unavailable. Our team is actively investigating and working to restore service as quickly as possible.
We will provide updates as more information becomes available.
Thank you for your patience.

Cheers,
IT Services

May 7, 14:08 PDT
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Resolved - This incident has been resolved.
May 4, 08:38 PDT
Identified - What to do:
Your instructor will share a direct invite link to the classroom once the session starts.
Please use that link to join the class.

Steps:
1. Start your Kaltura Classroom session.

2. Open the Invite tab.

3. Copy the link provided.

4. Manually share this link with your students.

We are working to resolve the issue and will provide updates when available.
Thank you for your patience.

Mar 10, 14:22 PDT
May 3, 2026

No incidents reported.

May 2, 2026
Completed - The scheduled maintenance has been completed.
May 2, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 06:00 PDT
Scheduled - IT Services has scheduled a Banner servers maintenance downtime on Saturday, May 2, between 6am and 10am, which will cause a disruption to Banner and all Banner-related systems and services during that time.
May 1, 10:49 PDT
May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026
Completed - The scheduled maintenance has been completed.
Apr 25, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 06:00 PDT
Scheduled - IT Services has scheduled a Banner servers maintenance downtime on Saturday, April 25, between 6am and 10am, which will cause a disruption to Banner and all Banner-related systems and services during that time.
Apr 20, 08:54 PDT