Identified - Webform Service Disruption.

Some Okanagan College webforms are temporarily unavailable due to a security-related maintenance issue.
We are working to resolve the issue and expect service to be restored by Friday morning.

Thank you for your patience and understanding.
IT Services

Oct 28, 2026 - 12:49 PDT
Adobe Operational
Audio Visual Systems Operational
Banner System Operational
Computer Lab Operational
Document Imaging Operational
Email systems Operational
Etrieve Central (Softdocs) Operational
Evisions Maps Operational
FAST (HR, Finance, WebReq) Operational
Internet, wireless, and networks Operational
Lifelong Learning Extended Education - Continuing Studies Operational
Learning Management System Operational
myOkanagan Operational
Phones Operational
Printing Operational
Website - www.okanagan.bc.ca Degraded Performance
Service Request System Operational
Sharepoint/OneDrive Operational
VPN Operational
Other Operational
Databases Operational
Reporting Database Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Update Your Outlook Time Zone! Oct 30, 2026 01:00 - Nov 3, 2026 09:00 PST

Update Your Outlook Time Zone!

With the upcoming time zone change, all Okanagan College employees need to update their Outlook time zone and carefully review upcoming calendar appointments.

Because this is an unusual time zone change, we anticipate some challenges with Outlook calendars. Microsoft’s recommended steps may not resolve every issue, and meeting times may display differently across Outlook platforms.

For step-by-step instructions, go to MyOkanagan → Service Requests → Knowledge Base and search for “Microsoft Update Time Zone.”

After updating your time zone, please review your upcoming calendar and verify the times of important meetings, particularly recurring meetings and meetings involving people outside Okanagan College.

We expect there may be some disruptions over the coming days as these issues are worked through. IT Services will continue to follow Microsoft’s guidance and provide updates as reliable information becomes available.

Need Assistance?

IT Services is here to help. While we may not have an immediate solution to every calendar issue, we can help you work through the recommended updates and troubleshoot issues as they arise.

In-person drop-in support – L103

Friday, October 30 | 2:20–4:00 p.m.
Monday, November 2 | 10:00 a.m.–12:00 p.m.

Can’t join us in person? No problem!
Remote support is also available through Microsoft Teams during the drop-in sessions.
Please see MyOkanagan for the Teams meeting details.

Thank you for your patience and cooperation.

IT Services
Okanagan College

Posted on Oct 28, 2026 - 15:36 PDT

Oct 29, 2026

No incidents reported today.

Oct 28, 2026

Unresolved incident: Webform Service Disruption.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Completed - The scheduled maintenance has been completed.
Oct 24, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 06:00 PDT
Scheduled - IT Solutions has scheduled servers maintenance downtime on Saturday, October 24, between 6am and 2pm, which will cause a disruption to Banner and all Banner-related systems and services during that time.
Oct 19, 10:22 PDT

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Resolved - This incident has been resolved.
Oct 22, 11:00 PDT
Investigating - We are currently aware of two issues affecting Brightspace:

Issue 1: H5P Content Creation
Users may be unable to create or upload new H5P content.

Issue 2: Temporary Service Impacts
D2L has implemented temporary service protections in response to a recently disclosed global security vulnerability that is affecting many technology providers.

As a result, some Brightspace features or services may experience intermittent impacts.

Current Status:
D2L is actively working to fully restore affected services.

Oct 21, 08:40 PDT

Oct 21, 2026

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

Completed - The scheduled maintenance has been completed.
Oct 18, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 14:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 17, 12:34 PDT
Scheduled - IT Solutions has scheduled servers maintenance downtime from 2pm on Saturday, October 17 until 2pm on Sunday, October 18, which will cause a disruption to Banner and all Banner-related systems and services from 1pm.
Thank you for your understanding.

Oct 17, 13:00 PDT

Oct 17, 2026

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.