Okanagan College - IT Service Status
Investigating - Services Affected:
IT Services has identified and issue with our Moodle system and is currently investigating the problem.

Impact:
Users trying to access Moodle will be unable to do so.

Resolution:
Our team is working diligently to trace the issue and restore services.
We have contacted our Moodle service provider and engaged their technical support team.

We appreciate your patience,
Ryan Ebner

To subscribe or follow please visit :
http://it-status.okanagan.bc.ca

Sep 30, 2023 - 23:15 PDT
Banner System
Operational
Computer Lab
Operational
Email systems
Operational
Internet, wireless, and networks
Operational
myMoodle
Major Outage
myOkanagan
Operational
Phones
Operational
Printing
Operational
Website - www.okanagan.bc.ca
Operational
Etrieve Central (Softdocs)
Operational
FAST (HR, Finance, WebReq)
Operational
Audio Visual Systems
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 1, 2023

No incidents reported today.

Sep 30, 2023

Unresolved incident: Moodle Unavailable.

Sep 29, 2023
Resolved - This incident has been resolved.
Sep 29, 21:05 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 29, 16:03 PDT
Investigating - Services Affected:
IT Services has identified and issue with our Argos reporting system alongside some of our web applications. This is affecting Etrieve, ELMS, Document Imaging, and access to the contract registry. Our Networks and Software team are aware and are currently investigating the problem.

Impact:
Users trying to access Argos or other web applications will receive the following error.
502 Bad Gateway.

Resolution:
Our software team is working to trace the issue and restore services.
We have no estimated time of resolution at this time.

We appreciate your patience,
Ryan Ebner

To subscribe, follow, or unsubscribe please visit :
http://it-status.okanagan.bc.ca

Sep 29, 08:59 PDT
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
Resolved - This incident has been resolved.
Sep 25, 09:17 PDT
Update - Update April 18th:

Revelstoke - R102 AV Zoom not currently working.
Airmedia is currently down in all rooms.

IT is working to resolve the issues.

Apr 18, 15:19 PDT
Identified - The following AV systems are down:

KLO-HS203 AV not currently working. -Major outage
KLO-HS306 AV not currently working. -Major outage
KLO-HS101 AV not currently working. -Major outage
Revelstoke - R102 AV Zoom not currently working. .-Partial
Airmedia is currently down in all rooms

IT is working to resolve the issues.

Mar 13, 14:05 PDT
Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 23:00 PDT
Scheduled - IT Services has scheduled a Banner ERP system maintenance for Saturday, September 23 from 11:00 PM until 12:00 AM. This will cause a disruption to Banner and all Banner related services during that time.
Sep 21, 08:47 PDT
Sep 23, 2023
Sep 22, 2023

No incidents reported.

Sep 21, 2023
Completed - The scheduled maintenance has been completed.
Sep 21, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 15:00 PDT
Scheduled - Millennium has scheduled FAST system maintenance for Thursday, September 21, from 3PM until 4PM. We are anticipating a disruption to FAST during that time.
Sep 19, 13:48 PDT
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.