Resolved -
This incident has been resolved.
Mar 12, 16:08 PDT
Investigating -
We are currently investigating issues with Etrieve forms and are actively collaborating with the vendor to resolve them as quickly as possible.
Mar 12, 15:28 PDT
Completed -
The scheduled maintenance has been completed.
Mar 11, 18:54 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 18:00 PDT
Scheduled -
Services Affected: IT Services is currently working on issues with Banner systems related to Banner Forms.
Impact: Users trying to access Banner will be unable to do so or may have intermittent connectivity.
Resolution: Our software team is working diligently to complete this emergency maintenance and restore services. At this time we expect to have Banner Forms back up by 8pm.
We appreciate your patience, Marcelo Guimaraes Junior
Resolved -
This incident has been resolved.
Mar 5, 13:22 PST
Investigating -
We are currently investigating issues with SharePoint and OneDrive and are actively collaborating with the vendor to resolve them.
Mar 5, 11:30 PST
Resolved -
This incident has been resolved.
Mar 3, 13:36 PST
Investigating -
The main phone lines at Okanagan College are currently unavailable. We have contacted the vendor for assistance and are working to resolve the issue.
Mar 3, 08:54 PST
Resolved -
This incident has been resolved.
Mar 3, 13:36 PST
Investigating -
The Etrieve server is currently down. We are actively working with the vendor to restore service as quickly as possible.
Mar 3, 10:10 PST
Resolved -
This incident has been resolved.
Mar 2, 12:28 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 2, 11:38 PST
Identified -
Services Affected: IT Services is currently working on issues with our reporting database (OCREPO).
Impact: Users trying to connect to the DB will be unable to do so or may have intermittent connectivity.
Resolution: Our software team is working diligently to trace the issue and restore services. At this time we expect to have the service back up in the early afternoon.
We appreciate your patience, Marcelo Guimaraes Junior