Etrieve Insecure Domain Warning

Incident Report for Okanagan College - IT

Resolved

This incident has been resolved.

Posted Jan 14, 2021 - 09:04 PST

Monitoring

Our Service provider's domain, etrieve.cloud, has been incorrectly flagged by Google as an insecure domain and is causing our sites to be marked with a warning when using Chrome and, in some cases, Safari or Firefox. SoftDocs have verified the etrieve sites are secure and are working with Google to resolve the issue.

In the meantime, you can use New Edge browser to allow access to the sites without any issues OR you can proceed through the warning message in Chrome/Safari/Firefox by clicking “Details” and then “Visit this site”. We will continue to monitor the situation and keep you informed of any changes

Posted Jan 13, 2021 - 09:47 PST

This incident affected: Etrieve Central (Softdocs).