Various Network Issues

Incident Report for Okanagan College - IT

Resolved

This incident has been resolved.
Posted Sep 15, 2022 - 09:50 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 14, 2022 - 23:50 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 14, 2022 - 22:53 PDT

Update

Our networks team have managed to restore most areas affected by this afternoons outage. We are still investigating some problem areas. After resolution, we will enable our wifi networks and server systems.
Posted Sep 14, 2022 - 18:47 PDT

Update

The IT Services team is continuing to narrow down the issue.

Part of the investigation requires the networks team to take entire buildings offline. During this time, you may experience complete network disconnection.

I appreciate your patience as we work through this problem.
Posted Sep 14, 2022 - 14:54 PDT

Update

We are continuing to investigate this issue.
Posted Sep 14, 2022 - 14:44 PDT

Update

We are continuing to investigate this issue.
Posted Sep 14, 2022 - 13:48 PDT

Update

We are continuing to investigate this issue.
Posted Sep 14, 2022 - 13:46 PDT

Investigating

Services Affected:
IT Services has identified an issue with our some of our networks and is currently investigating the problem.

Impact:
Users trying to access internet and on campus resources may be unable to do so

Resolution:
Our networks team is working to trace the issue and restore services.
We have no estimated time of resolution at this time.

We appreciate your patience,
Ryan Ebner

To subscribe, follow, or unsubscribe please visit :
http://it-status.okanagan.bc.ca
Posted Sep 14, 2022 - 13:24 PDT
This incident affected: Banner System, Etrieve Central (Softdocs), and Internet, wireless, and networks.